Privacy Policy

This website is owned and operated by the Association of Plumbing and Heating Contractors Limited (APHC).

Our approach to your privacy

We want all visitors to our website to be able to access the information necessary to run their businesses effectively. We also want to be sure that when we collect personal information from you, we do so in a way that does not interfere with your right to privacy. The purpose of this privacy policy is to give you useful information about your rights, and the way we collect and use your personal information.

Use of your personal data

We do not collect any personal data through this site. Any data which does appear on this site is from our database, and was provided by our members when applying for and/or renewing their membership.

If you are a member and do not wish for your details to be made publicly available under the 'Find a Plumber' pages, please contact Membership Services on 024 7647 2503 (Mon-Fri, 9am-5pm excluding Public Holidays) or by e-mail using our enquiry form, requesting that your details are removed.

The use of 'cookies' on our site

We reserve the right to send 'cookies' to your computer, when you visit this site, to enhance your on-line experience. Cookies are files that identify you as a unique customer and store information, which enables us to recognise your web browser. Cookies tell us when you have visited our site, and which pages you have visited. However, they do not identify you personally.

Please rest assured that we use the information provided by our cookies to analyse usage of the site, only with a view to monitor and improve where necessary, the style and content of the site in future, to ensure that it continues to meet your needs.

If you don't want us to be able to do this, please refer to the help menu provided with your browser. This will tell you how to filter or disable cookies, and how to set your browser up to alert you when a cookie is sent to your machine.

How to contact us

If you have any queries relating to this website or our privacy policy, please put them in writing to the Chief Executive Officer, APHC Ltd, Ensign House, Ensign Business Centre, Westwood Way, Coventry CV4 8JA, or telephone 024 7647 0626.